Piota App alerts

We have been made aware that some parents are not receiving all alerts, when a message is uploaded on the Piota app. As such we have asked Piota to run a check on the system and we have been advised that all is working as it should. However, if you are still encountering problems, the advice from Piota is as follows;

Open the app and select the three lines in the top left corner, then swipe the school name left to remove it. Reselect Porth Community School again, then go into settings, notifications and make sure you have selected urgent as well as any other schools/years applicable to your child/ren. This should resolve any issues.

 

You may also like